This unit develops student reflective practice on personal development academically and professionally. Students will recognise academic and personal progression in support of their future career goals. Contact Hours: 24

This unit draws on and builds upon students’ knowledge of marketing, finance, human resources and services within a hospitality context. Students are engaged throughout the unit with a business scenario within Switzerland for which they are required to develop a commercial proposal. Contact Hours: 48

This unit aims to introduce students to theories of organizational behavior and human resource management as effective approaches for managing people in modern day workplaces. The unit comprises three main topic areas. An introduction of the organizational context in which human resources management has evolved covering the history, and concepts of organizational theory and behaviour. The basis of traditional human resources management functions and the internationalization of human resources management. Throughout the unit will focus on the application of human resources management within contemporary workplace environments. Contact Hours: 48

This unit develops the students’ critical understanding of marketing and consumer behaviour, with specific focus on the service industries. Contact Hours: 48

This unit allows students to start exploring the strategic nature of events by examining the value of large scale special events to government agencies (central/local) and the private/third sector. This knowledge will then be applied as students plan, develop and operationalise their own special event concept within the boundaries of pre-determined strategic policies and goals. Contact Hours: 24

An introduction to the core principles and concepts of managerial accounting and basic financial management with a focus on service related businesses. Contact Hours: 48

This practical unit focuses on the development of students restaurant service skills and knowledge of beverages served within fine-dining restaurant environments. Contact Hours: 48